Refunds

Upon receiving your returned item, we want to ensure transparency and provide you with clear information on how the refund process works. Here’s a detailed breakdown:

Notification of Receipt and Inspection:

• Once we receive your returned item, we will promptly send you an email confirmation to acknowledge that we have received your item.
• This email will also include information about the upcoming steps in the refund process.

Approval or Rejection of Refund:

• Our dedicated team will inspect the returned item to assess its condition.
• You will be promptly informed via email whether your refund request has been approved or rejected.
• If approved, the email will outline the next steps for processing your refund.

Refund Processing:

• Upon approval, your refund will be processed.
• The refunded amount will be applied to your original method of payment, such as your credit card.
• Please note that the timeline for the refund to be reflected in your account may vary and is subject to your bank’s processing times.

Late or Missing Refunds:

• If you have not received your refund within the expected timeframe, we recommend taking the following steps:
• Double-check your bank account to ensure the refund has not been credited.
• Contact your Bank or Credit Card Company, as there may be a processing time before the refund is posted to your account.
• If you have followed these steps and still have not received your refund, please don’t hesitate to reach out to our dedicated support team at [email protected].

We are committed to ensuring a smooth and transparent refund process for our valued customers. If you encounter any issues or have further questions regarding your refund, our team is here to assist you promptly.